OMNIA provides through its EU Call Center partner full-service of Inbound, Outbound, Electronic and Business Process Outsourcing (BPO) call center services. We offer customized contact center solutions for your business that go far beyond the typical call center and answering service
Call Center Services
What are call center services?
Call center services are services performed by teleservices operators in a call center environment and include everything from answering the phones to handling product recalls and marketing or statistics calls. Virtually any business process you can do by phone, web or email can be outsourced to OMNIA. You can use our services to extend your reach into new markets, provide stronger customer support or even retain your existing customers. We even offer services for all phases of the sales process from marketing to inside sales. By outsourcing to us, your business will benefit by minimizing staffing and overhead costs.