Inbound Call Center Services

What are inbound call center services?

Diverse Suite of Services for Your Business
OMNIA provides full-service inbound call center services customized to your needs through its EU partner.
Our professionally trained agents will handle your incoming calls to your specifications—day or night. With 70+ call center agents, OMNIA can easily scale to meet your requirements.

Inbound Call Center Services

Our inbound call center services include:

Telephone Answering Services
Medical Answering Service
Customer Service and Support
Order Processing
Data Breach Services
Dispatch Services
Direct Response Marketing Support
Emergency Call Center Services
Building Maintenance Management
Help Desk Services
Recall Services

COVID-19 Business Relief
Contact Tracing Services
Hotline Services
Whistleblower Hotlines
Virtual Receptionist
Appointment Manager
Disaster Response
Overflow/After-hours Support
Cell Phone Answering Services
Loyalty Program Customer Support
Live Chat

Call Center Service Personnel

OMNIA specializes in recruiting, training and supervising top-of-the-line call center agents and managers. Our employees are courteous and helpful.
All work in well supervised, clean, safe call center in EU  and all are employees of our EU partner.Our boutique style gives clients the hands-on support of a smaller firm while delivering the resources of a large organization.